Returns & Exchanges

At Red Dot, we are committed to your satisfaction and offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our team is here to ensure a seamless experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original box, ensuring all tags are attached and including a copy of your packing slip for faster processing.

• 3.
  Ship the Item

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5 to 7 business days.